SlowWays Courier Update

Fastways have now taken two weeks to delivery a parcel from less than an hour away. This afternoon I phoned them to find out whether I could come and pick the parcel up myself, and ended up on hold for 25 minutes before being cut off. When I phoned back, I got on a IVR merry-go-round.

ringing

"For Pickups, please press 1, for Track and Trace please press 2 ...". (I pressed 2)

ringing

"Unfortunately, all our Track and Trace representatives are busy at present. Please hold for assistance or fax us ..."

silent hold for about 5 minutes

ringing

"For Pickups, please press 1, for Track and Trace please press 2, ...". (I pressed 0 for the operator)

silent hold for about 5 minutes

ringing

"For Pickups, please press 1, for Track and Trace please press 2".

Seriously Fastways, you need to get your shit together.